Evidence
Written by the people doing the work.
Pieces on AI, business applications, data, and independent advice, alongside the client work itself. Two kinds of evidence: what we think, and what we've done.
Everything
Case studies first, then the articles.
Case study
They knew they needed a new CRM. What they didn't have was a way to keep the decision in their own hands.
Insurance brokerage
The brokerage owned the material it needed to select both the CRM platform and its implementation partner.
Case study
The trading desk had built its own tools over the years. The regulator had a view on that.
Banking firm
The firm had a documented inventory, conversion plan, and sequencing rationale it could put before the regulator.
Case study
Everyone could see the lead data was a mess. The harder question was what to do about it.
Insurance firm
The client’s development team moved into the production build with an agreed strategy, a tested prototype, and a development plan.
Case study
The support platform had run for more than 15 years. Before replacing it, the client needed to know everything it did.
Industrial equipment manufacturer
Leadership could make the replacement decision using a fit score, a blueprint, and evidence from its own system.
Case study
The warehouse teams had built their own automation. They hadn't needed an IT project to do it.
National distribution company
Operations teams kept building within clear ownership and controls, without making every improvement an IT project.
Article
Independence · Advisory
Are your technology decisions owned, or rented?
Many organizations own some of their technology decisions and rent others without quite noticing. Three questions show you which is which.
Article
Independence · Advisory
Why most technology investments quietly underdeliver
70% of digital transformation initiatives fail to meet their objectives. The structural reason it persists: who builds the business case, and what they have riding on the answer.
Article
AI · Governance
Two modes: designing governance, or auditing it
Some organizations need a governance structure built from nothing. Others already have one on paper and need an honest read on whether it's real.
Article
AI · Adoption
Copilot, agents, and the gap between deployed and adopted
79% of enterprises have adopted AI agents in some form. 11% run them in production. The story in between is not a technology problem.
Article
Platform Fit · Microsoft ERP
GP is retiring. The real question isn't which product replaces it.
Dynamics GP's support clock is real and dated. The decision underneath it is bigger than Business Central vs. Finance & Supply Chain Management.
Article
Governance · Power Platform
Microsoft changed the Power Platform governance playbook. Has your tenant caught up?
Microsoft's governance tools haven't changed much. How it says to use them has. Environment groups, routing and agent controls now enforce what used to live in a deck.
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