Evidence
Written by the people doing the work.
Pieces on AI, business applications, data, and independent advice, alongside the client work itself. Two kinds of evidence: what we think, and what we've done.
Everything
Articles and case studies together, most recent first.
Article
AI · Governance
AI agents broke out of a lab test, then hid it
Two frontier labs, two separate incidents, one shared root cause: an access boundary that was supposed to be isolated and wasn't. Four things to check in your own environment this month.
Article
Independence · Industry
When the seller becomes the advisor
Three 2026 announcements — Microsoft's FY27 incentive rewrite, Microsoft Frontier Company, and Anthropic's and OpenAI's new consulting arms — and what they reveal about who's really advising you.
Article
Platform Fit · Microsoft ERP
GP is retiring. The real question isn't which product replaces it.
Dynamics GP's support clock is real and dated. The decision underneath it is bigger than Business Central vs. Finance & Supply Chain Management.
Article
Independence · Advisory
Why most technology investments quietly underdeliver
70% of digital transformation initiatives fail to meet their objectives. The structural reason it persists — who builds the business case, and what they have riding on the answer.
Article
AI · Governance
Two ways in: designing governance, or auditing it
Some organizations need a governance structure built from nothing. Others already have one on paper and need an honest read on whether it's real.
Article
AI · Adoption
Copilot, agents, and the gap between deployed and adopted
79% of enterprises have adopted AI agents in some form. 11% run them in production. The story in between is not a technology problem.
Case study
They knew they needed a new CRM. What they didn't have was a way to keep the decision in their own hands.
Insurance brokerage
Case study
The trading desk had built its own tools over the years. The regulator had a view on that.
Banking firm
Case study
Everyone could see the lead data was a mess. The harder question was what to do about it.
Insurance firm
Case study
The support platform had run for more than 15 years. Before replacing it, the client needed to know everything it did.
Industrial equipment manufacturer
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